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1. The Positives
We will only use your data to up your experience.
We’ll protect your data like it’s our own that’s our promise.
3. Straight talking
Honesty and Clear Straight Forward Messages no nonsense, no surprises.
4. No spam
You decide what and how you hear from us.
5. What happens with the data?
Your info won’t just hang about – if we don’t need it, we’ll delete it.
Protecting Your Privacy
At Shh Interiors LTD, we are 100% committed to protecting the privacy and security of our customers and site visitors. The Shh Interiors LTD team members are customers themselves, of both Shh Interiors LTD and other internet sites – so we totally appreciate and respect how important privacy is. If you have any questions about how we Protect Your Privacy, drop us a line at INFO@Shh Interiors LTD.COM
For all our services, the data controller — the company that’s responsible for your privacy— is Shh Interiors LTD
Navigating this page
• How we use your information
• Sharing your information
• Marketing messages
• Seeing adverts for Shh Interiors LTD online
• Your information and countries outside Europe
• Keeping your information
• Your rights
• Changes to how we protect your privacy
• How to contact us
How we use your information
We use your information in a number of different ways — what we do depends on the information. The tables below set this out in detail, showing what we do, and why we do it.
Your name and contact details
How we use your name & contact details
Deliver your purchases to you
We’ve got to do this to perform our contract with you (it’s a bit hard to send your order if we don’t use your name and contact details!)
Send you service messages by text, or email
We’ve got to do this to perform our contract with you (so you can tell when your order is coming)
Sending you information by email, SMS, or post, about our new products and services
To keep you up to date. We only send this with your permission
Fraud prevention and detection
To prevent and detect fraud against either you or Shh Interiors LTD – unfortunate, but absolutely essential
Showing you Shh Interiors LTD adverts as your browse the web
So you can see our latest products and deals
Finding out what you, and other customers, like
To ensure we are giving you what you want, and to stay ahead of the competition
Your date of birth information
How we use your date of birth
Your payment information
This means your card’s security/CVV code, don’t worry, we don’t keep them.
How we use your payment information
Take payment, and give refunds
We’ve got to do this to perform our contract with you — we’re not giving all our stuff away!
Your contact history with us
What you’ve said to us — for example, over the phone, on instant chat, or on social media.
How we use your contact history
Provide customer service and support
We’ve got to do this to perform our contract with you, after all, you expect the best service from us
Train our staff
So that, when you contact us, you get the best possible customer service
Purchase history and saved items
What you’ve bought and `what you’ve stored in your basket for another time
How we use your purchase history and saved items
Sell you things
We’ve got to do this to perform our contract with you — if you can’t put stuff into a basket, you can’t buy it!
Provide customer service and support, and handle returns
We’ve got to do this to perform our contract with you
Information about your phone or laptop, and how you use our website.
Information you give us when you browse our site, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website.
How we use information about your phone or laptop, and how you use our website and app
Improve our website and set default options for you (such as language and currency)
To give you the best possible shopping experience
Protect our website
To prevent and detect fraud against either you or Shh Interiors LTD – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data
Information from accounts you link to us
What we do if you link your Twitter or Facebook accounts to us
How we use information from accounts you link to us
To enable you to log into our website simply and easily without having to create a specific account
To make it easier for you to use Shh Interiors LTD and purchase those items you want!
To provide product recommendations
So you can quickly spot things which take your fancy
Your responses to surveys, competitions and promotions
How we use your responses to surveys, competitions and promotions
Run the survey, competition or promotion
We’ve got to do this to perform our contract with you — if we can’t use your entry, you can’t possibly win!
You don’t have to give us any of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience. But that is your choice – and we respect that.
We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, research, data analysis, improving our site and app, and developing new products and services. We also share this information with third parties.
Sharing your information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:
We may provide third parties with aggregated but anonymised information and analytics about our customers and, before we do so, we will make sure that it does not identify you.
If you have said we can, we’ll send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products.
How to stop marketing messages from Shh Interiors LTD
You can stop receiving marketing messages from us at any time.
You can do this:
Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.
Please note that, as Shh Interiors LTD comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.
Stopping marketing messages will not stop service communications (such as order updates or where you have expressed an interest in an activity at Shh Interiors LTD, for example new designers).
How to stop marketing messages from Shh Interiors LTD Marketplace
Marketplace has a separate system for marketing preferences to our main Shh Interiors LTD websites and apps. All Shh Interiors LTD members have the option to receive marketing communications from Marketplace and/or selected third parties.
If you’re a boutique seller, you will automatically receive a Marketplace newsletter, with content tailored to your particular boutique.
If you decide you no longer want Marketplace marketing communications, you can opt out by visiting My Marketplace > My Details in the Shh Interiors LTD Marketplace website or you can click on the ‘unsubscribe’ link in any Marketplace email.
Seeing adverts for Shh Interiors LTD online
We also engage in online advertising, also to keep you aware of what we’re up to and to help you see and find our products.
Like many companies, we target Shh Interiors LTD banners and ads to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like web beacons, pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.
The banners and ads you see will be based on information we hold about you, or your previous use of Shh Interiors LTD (for example, your Shh Interiors LTD search history, and the content you read on Shh Interiors LTD) or on Shh Interiors LTD banners or ads you have previously clicked on.
Your information and countries outside Europe
Keeping your information
You have a lot of rights relating to your personal information:
If you want to exercise your rights, have a complaint, or just have questions, please contact us.
Changes to how we Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data.
If we make significant changes, we will make that clear on the Shh Interiors LTD website or other Shh Interiors LTD services, or by some other means of contact such as email, so that you are able to review the changes before you continue to use Shh Interiors LTD.
How to contact us
We always want to hear from our customers (especially if you feel we’ve let you down or could do better).
please don’t hesitate to contact our Customer Care team, who will be happy to answer any questions you may have.
You can contact our privacy team by dropping us a line at firstname.lastname@example.org or else through the Contact Form via the Shh Interiors LTD website. Or if you’d like to, you can write to us at: Shh Interiors LTD, unit 3 and 4 Kincraig road Blackpool FY2 0FY
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